Frequently Asked Questions

Why does UCSF Benioff Children's Hospital Oakland need to rebuild and modernize?

Like a number of other hospitals in California, UCSF Benioff Children’s Hospital Oakland must meet strict new seismic safety standards established by the California State Senate. Rebuilding and modernizing is an absolute necessity to preserve the future of our community’s pediatric healthcare services, research enterprise and pediatric resident training. Some of the hospital’s facilities date back to the 1920s and this project will ensure that our hospital can provide for our community into the future.

What is the Master Plan Project?

The Master Plan Project includes the seismic upgrades of the campus’s facilities; the building of a new Outpatient Center; the renovation of the NICU and PICU; creation of individual patient rooms in the main hospital; a new three-story clinical support services building; the addition of a new parking structure; plus adding 12-14 rooms to its existing 16-room Family House, which provides a place for visiting patients’ families to stay.

What is your timeline for construction? When will it start, and how long will it last?

We have officially commenced the construction of Phase 1 of the Master Plan Project and expect it to be completed by 2019. Phase 2 is scheduled to begin in 2020. All work will be done in compliance with the City’s Standard Conditions of Approval and the Mitigation Monitoring Program in the EIR. We anticipate that the entire Master Plan Project (Phase 1 and 2) will be completed by 2025.

How will this project directly benefit the community?

Upgrading and modernizing our facilities will allow us to continue providing specialized care to the local community, the entire Bay Area and Northern California. The Master Plan Project will support the hospital’s ability to provide charity care and community benefits, which were over  $150 million in 2014. The Project will allow us to enhance family-centered care and support advances in modern medicine with new and improved technology.

How has UCSF Benioff Children's Hospital Oakland involved the community in the process?

UCSF Benioff Children’s Hospital Oakland has done significant outreach with neighbors, community, and city officials to include the greater community in our visioning and planning process. Over the past three years, Children’s has held over 40 community meetings and has responded to the needs and concerns of our community. Significant changes were incorporated into the final plan based on this input. We have consistently held an open dialogue with our community and will continue to do so over the duration of this project and afterward.

Who is the contractor on the project?

For Phase 1 of the project, which includes the construction of the new Outpatient Center, Turner Construction is the contractor. For more information about Turner Construction, visit their website at

Who should I contact if I have questions or concerns?

You may contact Doreen Moreno, Manager of Government Relations & Public Policy, at or at (510) 428-3208. You can also join our mailing list and sign up for construction updates on our website at Please feel free to send us any questions you may have throughout the construction process.

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